Privacy Policy

Scope of this Privacy Policy

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This Privacy Policy of Exigence Ltd. and its wholly owned subsidiaries (“Exigence”, “we” or “our”) applies only to information, including personal information (collectively, “information”), collected by us from subscribers to our services (“Customers”), from visitors of our website, from persons who contact us offline, and that is otherwise obtained by us. Some of the information collected by us may be “personal information” – information that identifies you personally, alone or in combination with other information available to us.

This Privacy Policy does not apply to any information collected by our Customers, which we may process on behalf of our Customers, as part of the services provided to our Customers. Information collected by our Customers shall be governed solely by the Customers’ respective privacy policies.

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For individuals located in the European Economic Area, please pay particular attention to the section “For Users in the European Economic Area” which, in addition to the general information in this Privacy Policy, contains further information about our processing of your personal information, as required by European data protections laws.

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This Privacy Policy shall apply to any personal information collected by us, regardless of the manner in which it was obtained.

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1.  Information We Collect

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Information that is Provided to Us. We collect the information that you enter on our website, provide when you subscribe to our services or otherwise interact with us, or that is provided to us in any other manner, such as your name, company name, email address, phone number and other contact information, sign-in information and feedback.

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Information that is Collected Automatically. We automatically collect certain types of information when you visit and interact with us on our website. This information may include IP address, location, email address, the browser you used to visit our site, time and duration of your connection. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device may or may not be personal information. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.

 

Cookies, Web Beacons, and Similar Technologies. We use cookies, web beacons, and similar technologies for various reasons, such as to understand and save your preferences for future visits, and to compile aggregate data about site traffic and site interaction. The information collected by such cookie, web beacon, or similar technology may include your IP address, your operating system, the browser language, browser type and version, the requested page and the time of the access. Please see section 4 for further detail on our use of cookies and similar technologies.

 

Opting Out. You can prevent collection of your information by not providing such information, by ceasing to visit our website and to interact with us, or by contacting us as mentioned in Section 8 below.

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2.  How We Use Your Information.

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We access and use your information, including your personal information, that is collected by us:

• to  provide you with responses to your queries, information about us and our services;

• to sign you up for our services, and to provide you with our services;

• for our internal purposes, such as to understand traffic to our site and/or improve our website’s functionality, content and usability;

• to provide you with a personalized experience when using our website;

• to improve our products and services;

• for any other purpose identified in an applicable privacy policy, click-through agreement or other agreement between you and us;

• to improve our marketing and promotional efforts; and

• to comply with any legal obligation we are subject to under applicable law, for example, for security, credit or fraud prevention purposes.

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If we obtain your personal information through your visit to our website, interaction with us or any other manner, our legal basis for processing your personal information is that it is necessary for our legitimate interest in providing and developing our services and meeting the requirements of our current and prospective customers. If you subscribe to our services, our legal basis for processing your personal information is that it is necessary for the performance of the contract between you and us for the provision of services.

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Promotional Use. We may use your information to contact you by email or otherwise, to deliver promotional materials or updates in which you may be interested, or to provide you with newsletters that you may register to receive. With respect to such use, our legal basis for processing your personal information is that it is necessary for our legitimate interests in conducting direct marketing of our services to current and prospective customers.

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Unsubscribing. You may choose at any time to unsubscribe from our promotional materials, updates and newsletters by letting us know at or by clicking the unsubscribe link at the bottom of each promotional material, update or newsletter.

 

 

3. Disclosure of Your Information

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To Whom We May Disclose Your information.
We may disclose your information, including your personal information, as follows: (i) to infrastructure providers on which our services operate, (ii) to service providers that operate on our behalf and who agreed to adhere to terms consistent with this Privacy Policy, (iii) to a governmental, administrative or law enforcement authority, where we in good faith believe it is required to be disclosed by applicable law, or court order, (iv) to third parties in connection with a merger, acquisition, or sale of all or a portion of our assets, (v) where we in good faith believe it is necessary in order to protect our safety or rights, or those of a third party, including but not limited to in connection with fraud detection or prevention, or security or technical issues, or (vi) where we in good faith believe it is necessary in order to enforce the provisions of this Privacy Policy or our contracts with Customers.

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Third Party Privacy Policies. Upon your information being shared with our infrastructure providers and other service providers, we will treat this information according to the terms of this Privacy Policy, and the relevant infrastructure provider or other service provider will treat it according to the terms of its own privacy policy. If required under applicable laws, we will enter into data processing agreements with any third party to which we disclose your personal information. These data processing agreements will require any third party to protect your personal information in substantially the same way as we are required to protect your personal information under applicable laws.

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Third-Party Opting Out. If you would like to request the deletion of your information that was disclosed to third parties, or further details about the third parties to which your information may have been disclosed, please contact us at info@exigence.io.

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4. Cookies, Web Beacons, and Other Similar Technologies

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Cookies are used to store information on your computer and are a way to have your web browser "remember" specific bits of information about your previous visits to our site. If your browser is set to accept cookies, then it adds the text in a small file. Cookies save you time as they help us to remember who you are and they help us to be more efficient. We can learn about what content is important to you and what is not.

 

Exigence uses cookies to better understand your use of our website, including by: (a) tracking pages on our site you have visited, (b) identifying visitors to our website, (c) analyzing email campaigns, (d) tracking contact forms, and (e) tracking items you download from the websites.

 

The information we collect may depend on your browser settings and may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features on the website. Most web browsers automatically accept cookies, but you can usually alter the setting of your browser to prevent that. However, doing so may limit your access to certain sections of our website. If you do not wish to receive cookies, please refer to the help section of your Internet browser (Chrome, Safari, Firefox, Internet Explorer, etc.) to learn how to either block all cookies or receive a warning before a cookie is stored on your computer. 

 

Exigence also uses web beacons to further assist our understanding of the behavior and preferences of our users. Web beacons are transparent graphic images placed on our website or in our emails to establish an appreciation of the behavior of the website visitor or of the recipient of an email, including by allowing us to know when an email has been opened. While you are unable to opt out of our use of web beacons, your policies with respect to cookies may limit our use of web beacons.

 

Exigence also allows third-party companies, including Google Analytics and others, to use cookies and spotlight tags to collect certain information when you visit our website or use our Website (“Usage Information”). Usage Information helps us measure the performance of our online advertising campaigns, analyze visitor activity on our websites and utilized for other business purpose. Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features on the website. Similarly to altering your cookie settings, you can also install the Google Analytics Opt-out Add-on, which prevents Google Analytics from collecting information about your website visits.

 

 

5. Information Security

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We use reasonable and appropriate efforts, applying administrative, physical, electronic and procedural safeguards, to maintain and protect the confidentiality and security of all information collected by us, including your personal information. We allow only authorized personnel to access your information, on a need-to-know basis.

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Although we make good faith efforts to store your information in a secure operating environment, we cannot guarantee security. You understand and agree that all information collected through our website, in connection with your subscription to our services or otherwise is subject to the provisions and disclaimers of this Privacy Policy.

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In the event that we become aware of any accidental or unauthorized access to your information, we will notify you of such data breach in accordance with applicable laws.

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6. Transfer of Information to a Different Jurisdiction

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Exigence operates internationally and may process your information, or store it using cloud infrastructure providers, outside your country of residence. We or our infrastructure providers may decide to transfer information to a different jurisdiction at our or their sole discretion. In the event of such transfer we will ensure that it takes place in accordance with applicable law. For users in the European Economic Area, please refer to section 9 of this Privacy Policy for more information on how we transfer your personal information internationally.

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7. Links to Other Sites

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Our website may contain links to external websites. We are not responsible for the privacy policies, practices or content of third party websites. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Privacy Policy. We encourage you to review the privacy policy of any site you visit before using the site or submitting your information.

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8. Retention of Your Information

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If you subscribe to our services, provide your information on your visit to our website, or interact with us in any other manner, or if we obtain your information in any other manner, we will store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it and in accordance with applicable law and legitimate business interests. This includes accommodating your choices regarding marketing and promotional materials.

 

When assessing the data retention period, we take into account the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the data and whether we can achieve those purposes through other means, and the applicable legal requirements. If we are required to retain your information under applicable laws, then we will implement appropriate measures to safeguard its confidentiality.

 

If you will request the deletion of your information that is stored on our systems, your information will be deleted from our active database, but a copy of such information, generated by our automated computer archival back-up systems, may remain in our archives for a period of up to 12 additional months. Such copy will not be displayed on our active database and be used for back-up purposes only.

 

If you would like more information on our retention practices, including how to access, update, or request the deletion of your information that is stored on our systems, please contact us at the contact details provided below, detailing your request. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law.

 

 

9. For Users in the European Economic Area

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For the purpose of applicable data protection laws in the European Union (including the General Data Protection Regulation (2016/679)), Exigence is the data controller of your personal information to which this Privacy Policy applies.  You may contact Exigence at the contact details provided below. Nothing is this section is intended to bind Exigence in respect of the personal information of any other individual.

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Categories of Personal Data We Collect

 

The specific categories of personal information we may collect from you will depend on your relationship with us. For further information, please contact us.

 

The categories of personal data we collect (directly or indirectly) include:

 

• Identification data: data that allows us to identify you, such as your name.

• Contact data: such as addresses, telephone numbers, and/or email addresses.

• Contract-related data: data contained in any contract you have with us, including its terms and conditions.

• Communication data: such as the contents of email and letter correspondence, business documents, and/or online chat content.

• Transactional data: such as information about past transactions between you and us, including the products and/or services we have provided to you and the information necessary for us to enter into a contract with you.

• Website data: data relating to your use of our websites, including your IP address, time spent on our websites, websites you have come from and go to, click-through rates and other online behaviour.

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Our Legal Grounds for Using Your Personal Information

 

We rely on the following legal grounds for the collection, processing of use of the information we collect from you:

 

• Consent, as permitted by applicable law

• Performance of a contract with you or to take steps at your request prior to entering a contract with you

• Compliance with legal obligations

• The legitimate interests of Exigence, Exigence’s affiliates or other third parties (such as existing or potential business partners, suppliers, customers, end-customers, governmental bodies, or courts) where the legitimate interest could be in particular:

  • customer relationship management and other forms of marketing;

  • prevention of fraud, misuse of company IT systems, or money laundering;

  • physical security, IT and network security;

  • establishment of business partnerships

 

We will only use your personal information for the uses and purposes set out above unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original uses and purposes. If we need to use your personal information for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.

 

Your Rights 

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Subject to any local or national law exceptions, if you are in the EEA and your personal information is processed by Exigence, you have the rights to:

 

• withdraw your consent to the processing of your personal information if such processing is based on consent (this will not affect our right to process your personal information up until such time as you provide us with notice that you no longer consent);

• access your personal information data;

• receive or ask that we provide you with (or transfer to a third party) your personal information in a structured, commonly used and machine readable format;

• request us not to process your personal information for marketing purposes (including profiling to the extent that it is related to our marketing activities). We will provide you with appropriate choices to opt-in or opt-out as set out above. You can also exercise the right at any time by contacting us at the contact details set out below;

• request us to rectify any inaccurate personal information that we may hold;

• request us to erase personal information where:
  (a) it is no longer necessary for us to hold such personal information;
  (b) you no longer consent to the processing of your personal information;
  (c) your personal information has been unlawfully processed; or
  (d) we are otherwise required by law to erase your personal information;

• make a complaint with the national data protection authority in the country where you are based. We would, however, appreciate the chance to deal with your concerns before you approach your supervisory authority so please contact us using the contact information provided below.

 

You may contact us on our contact details below at any time to exercise any of the rights which apply to you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).

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Cross-Border Data Transfers

 

Exigence operates internationally and may process your information, or store it using cloud infrastructure providers, outside your country of residence, including outside the EEA. We or our infrastructure providers may decide to transfer information to a different jurisdiction, at our or their sole discretion.

 

With respect to transfers from the EEA to non-EEA countries with respect to which there is no adequacy decision of the European Commission, we implement standard contractual clauses as approved by the European Commission, and other appropriate solutions to address cross-border transfers as required or permitted by Articles 46 and 49 of the General Data Protection Regulation.  Where required by such laws, you may request a copy of the suitable mechanisms we have in place by contacting us.

 

 

10. Privacy Rights in Other Jurisdictions

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You may have rights in relation to your personal information under applicable data privacy laws in other jurisdictions. If you wish to exercise any such rights, please contact us using the contact information below.

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11. Updates to this Privacy Policy

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We are continually improving and adding to the features and functionality of this website and the services we offer through this website. As a result of these changes (or changes in the law), we may update this Privacy Policy. We will post prominently any Privacy Policy changes on our website, and in some cases, in our sole discretion, we may also notify you by email of any changes or by providing any notice required under applicable laws. To the extent permissible under applicable law, your continued use of our website will signify your express agreement to such updated Privacy Policy.

We encourage you to periodically check for Privacy Policy updates. For your convenience, whenever this Privacy Policy is changed, we will update the “effective date” at the top of this page. Be sure you check the effective date to see if this Privacy Policy has been revised since your last visit.

You may access the current version of this Privacy Policy at any time by clicking the link marked “Privacy Policy” at the bottom of each page of this website.

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12. Contact Us

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If you have a question or complaint about this Privacy Policy
or our information collection practices, please contact us at:

Exigence Ltd.

13 Mishol HaUzrad st.

Jerusalem, 9727436

Israel

 

Email: info@exigence.io

Telephone: +1-877-422-3833

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