Not anymore. With Exigence you get the power of 

command & control for managing every 

critical incident swiftly and effectively.

and see it in action

Critical incidents out of control?

Real-time event tracking with the Exigence Timeline

Critical Incident Opened

Exigence automatically 

contacts the appropriate 

teams and on-call service 

delivery manager (SDM) 

The incident is created,

 concall bridge is opened,

 chat channel is created

When a critical incident hits – 

you can’t afford not to act swiftly and effectively

Incident responders join 

the Exigence Situation Room, virtual command & control

If the incident is about to impact production systems, customer facing applications, IT infrastructure, or is cyber related – then it’s a critical incident, and that’s a whole different ballgame.

 

Alerting, ticketing, and communications systems alone won’t help you get the job done.

 

Taming a critical incident calls for the power of command and control orchestration and management – and some very advanced technology – to be able to reach a resolution with clarity, structure, and speed. 

Download our free eBook

The 7 Key Capabilities for Gaining Control & Command of Critical Incidents

The team is onboarded, aligned, and updated 

Exigence Gives You Full Control

We put organizations in control of their critical incidents with a platform that addresses every aspect of the incident workflow, from trigger to post-mortem, executing actions directly as well as integrating with all your trusted systems, and:

Automating 

reporting

Reducing frustrations
and friction issues

Simplifying
documentation

Orchestrating the 

incident for you

Automatically onboarding 

the incident team

Making sure everyone is

on the same page, always

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Ticketing &
Helpdesk
Systems

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The Situation Room 

centralizes incident 

management 

and documentation 

We easily integrate
with various systems

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Conference Rooms
& Phone Bridge

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Chat &
Communication

Systems

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Authentication
& User Management 

Monitoring
Systems

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Paging &
Escalation
Managemet

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Incident manager

 closes the incident 

Our Happy Customers

Just some of the leading brands leveraging Exigence to command their critical incidents.

Exigence automatically 

sets incident status 

to ‘resolved’ 

Exigence notifies full incident team

of incident closure

No more time wasted. No more mayhem.

Instead, Exigence delivers:

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More effective 

collaboration

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A faster, smarter path 

to resolution

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Increased trust among 

internal and external customers

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Increased 

accountability 

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Enhanced 

learning

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Reduced 

risk

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Exigence incident recordings drive 

reporting, incident summary, root cause analysis and building new knowledge

Critical Incident Resolved

Take control of your

critical incidents

Have a question?

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