Critical incidents out of control?
Real-time event tracking with the Exigence Timeline
Critical Incident Opened
contacts the appropriate
teams and on-call service
delivery manager (SDM)
When a critical incident hits –
you can’t afford not to act swiftly and effectively
Incident responders join
the Exigence Situation Room, virtual command & control
If the incident is about to impact production systems, customer facing applications, IT infrastructure, or is cyber related – then it’s a critical incident, and that’s a whole different ballgame.
Alerting, ticketing, and communications systems alone won’t help you get the job done.
Taming a critical incident calls for the power of command and control orchestration and management – and some very advanced technology – to be able to reach a resolution with clarity, structure, and speed.
Download our free eBook
The 7 Key Capabilities for Gaining Control & Command of Critical Incidents
The team is onboarded, aligned, and updated
Exigence Gives You Full Control
The Situation Room
We put organizations in control of their critical incidents with a platform that addresses every aspect of the incident workflow, from trigger to post-mortem, executing actions directly as well as integrating with all your trusted systems, and:
and friction issues
incident for you
the incident team
Making sure everyone is
on the same page, always
We easily integrate
with various systems
& Phone Bridge
closes the incident
& User Management
sets incident status
Exigence notifies full incident team
of incident closure
No more time wasted. No more mayhem.
Instead, Exigence delivers:
A faster, smarter path
Increased trust among
internal and external customers
Exigence incident recordings drive
reporting, incident summary, root cause analysis and building new knowledge
Critical Incident Resolved